Welcome to DVMCenter
DVMcenter is a specialized client support team helping end-of-life veterinarians with answering their phone, responding to client email, managing the calendar, and scheduling visits.
Freeing end-of-life veterinarians from constant phone calls and administrative overwhelm to focus on genuine, compassionate care.
Our Expertise
We’re founded by a veterinarian for veterinarians. With decades of combined veterinary industry experience and a staff of interdisciplinary professionals, your practice will be in devoted, capable hands. We’ll help you impact your community and leave a legacy of compassion.
Client-centered call and scheduling services
Real world Expertise
Real world Expertise
How can we help
Our Services
Phone Calls
We are as invested in care and compassion as you are. Every phone call includes in-depth quality of life discussions and genuine emotional support.
Technology
Let go of all of your pieced together programs and systems and use us instead, we’ll replace your phone service provider, medical records software, calendaring system, and client-facing email account.
Strategy and Insights
As a business owner, sometimes you need a strategic sounding board. Our industry experience and insights are built into our services. We can recommend changes in your pricing structure, regions, and travel fees.
Scheduling
We’ll refresh your calendar and appointment scheduling process and create an upgraded, streamlined system. We manage all scheduling requests, cancellations, and rescheduled visits in our custom-designed record management software.
Client Care
Our client support team is led by a licensed veterinary social worker, and we understand the intense loss our clients experience. Our team is trained to manage difficult calls, clients in crisis, and grief counseling referrals.
Record Keeping
Keeping consistent medical and business records is crucial. We help manage your euthanasia medical information, client payment bookkeeping and prepayment processing, and other key activities so nothing falls through the cracks.
Compassion and Experience
We’re founded by a veterinarian for veterinarians. With decades of combined veterinary industry experience and a staff of interdisciplinary professionals, your practice will be in devoted, capable hands. We’ll help you impact your community and leave a legacy of compassion.
Why DVMCenter
While you love the autonomy of owning your own practice, the volume of calls, emails and scheduling tasks is nearly unmanageable.
But your work is so vital and specialized. You can’t just trust your business with just anyone.
We’re not just anyone; we’re compassionate, invested veterinary professionals like you. We genuinely want to relieve the heavy burden you feel to do it all for your clients.
A Team You Can Trust
Our interdisciplinary team comes from diverse backgrounds including veterinary medicine, education, social work and human services, IT and engineering, and the human funeral industry.
We are uniquely familiar with the nuances and the circumstances you face. We will nurture your practice as if it’s our own.
Need More Details?
We are here to assist. Contact us on phone, email or by social pages.